New Customer Information
Prep & Plan Ahead for Deliveries
Tips for Customers Who Travel Seasonally or Rent Out Their Properties
Being located in New England, many of our customers travel on a seasonal basis or rent out their properties. This means trying to plan ahead for a delivery is nearly impossible. To help make the process a smooth experience, we have a few tips below that we ask our customers to review.
Reach Out With Questions
Before Delivery or Service
Enlist the Help of a Local Person to Look Over the Property
For us to make a delivery or provide service, we need safe access to the fill pipe, tank, and heating system. Have a local person check the property to ensure:
- A Pathway to the Tank Is Always Clear
- The Heating System Is Operating Properly
- The Fuel Level Is Monitored
- Tenants Register With Our Company to Avoid Service Interruptions
Protect Your Home This Winter
Smart Home, Warm Home: The Power of Wireless Thermostats
To safeguard your home during cold weather, we recommend installing a programmable wireless thermostat. This smart device can alert you to sudden temperature drops, helping to prevent potential damage. That said, we also offer tank monitors for added peace of mind. For a low monthly lease, our tank monitors can provide real-time updates on your propane levels.
Please Ensure Your Contact Information Is Up-To-Date:
Forwarding Address
Mailing Address
Email Address
Phone Numbers
Regular Maintenance Tips:
- Keep power venters clear of obstructions, especially during snowy weather.
- Regularly inspect and maintain your heating system to ensure optimal performance.
By taking these simple steps, you can protect your home and avoid costly repairs.
Don’t Worry, We’re Available for Emergencies
We have a 24-hour emergency line for our customers should a problem occur.
Since 1952