FAQs

Extinguish all smoking materials and open flames. Do NOT touch electrical switches, light matches or create any other source of ignition. Get everyone out of the building and away from gas equipment. Go to a nearby phone and call your gas supplier. Do NOT re-enter the area until it has been deemed safe. A trained service technician must repair the leak, turn on the propane, check all propane appliances and re-light pilots.

Yes. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise) until tight.

No. A qualified Phil's Propane service technician must perform a leak check of your propane system before gas service can be reinstated.

There is NO fee. We offer FREE safety checks, FREE pressure checks, and tank installation is FREE on company-owned tanks.

Minimal use fee for generator tanks is $12/year.

There is no monthly minimum. The minimum we ask for service is a half tank.

There is no fee. Other companies do, but we do not charge delivery fees.

We do not ask for any termination fee. You get credit for unused fuel.

We do have an Underground Tank Contract. Buy the equipment, once a year, and the fee is $185. There is no fee to come and pick it up. There is cost to evacuate it, but you get credit for the gas left over as well.

Yes.

Our fees are as follows: special trip overnight charge is $150. There are no fees on automatic deliveries.

Free installs are for tanks only. There is a fee for any installed lines. We do not do excavation or trenching.

Phil’s Propane offers budget plans, payment arrangements, automatic credit cards, eBill, and more.

Our company offers fixed price agreements: Nov 1st through April 30th. Heating customers only.

Our company provides pressure check at installation, and a follow up pressure test as well. 

We offer tank monitors. With many other companies, if you run out of gas, they are not responsible. Homeowners are responsible for their property. Phil’s Propane helps you avoid that situation, and can be there for you if you’re running low.

We provide service for heat assisting service clients.

All techs are certified for all jobs.